Arshad Khan
Owner - Khushboo biryani, Shillong
Need help? Call +91 97-38-38-38-38
Partner with Zomato
and grow your business
0% commission for the first month! Valid for new restaurant partners in selected cities
Get Started - It only takes 10 minutes
Please keep these documents and details ready for a smooth sign-upPAN card
GST number, if applicable
Don't have a FSSAI license?Apply here
FSSAI license
Require a GST?Apply here
Menu details and one dish image
What is profile food image?Refer here
Bank account details
Why should you partner with Zomato?
Attract new customers
Reach the millions of people ordering on Zomato
Doorstep delivery convenience
Easily get your orders delivered through our trained delivery partners
Hotline support
+91 97-38-38-38-38
On-call support for any issues or growth consultations
Restaurant success stories
Zomato enabled me to restart my operations post-COVID when I had no hope of doing
my business again. I'm grateful to the platform for helping me thrive - my online
ordering business has done so well, it has even taken over my dining
business!
Thanks to Zomato's invaluable support, our startup cloud kitchen has been doing
wonders in the competitive food industry landscape. Their dedication to promoting
local businesses and powerful reporting tools have been instrumental in our success,
and we look forward to a long-term partnership.
Vijay
Owner - Birgo, Coimbatore
Zomato helped us grow by 60% since registration, and now, we are one of the
biggest vegetarian joints in Ernakulam city.
Sandeep K Mohan
Owner - Mysore Raman Idli, Kerala
Frequently Asked Questions
To ensure a smooth onboarding experience, please have the following documents ready:
Mandatory documents:
- PAN card: Only adult PAN cards are accepted.
- FSSAI license certificate: Apply now.
- Bank details: A copy of your cheque or passbook.
- Restaurant’s delivery menu
- One food image: Used as your restaurant’s cover image on Zomato.
Optional documents
- GST certificate: If applicable based on the PAN provided Apply now
Once all mandatory documents are uploaded and the contract is accepted, our team typically takes around 24 hours to verify the documents and build your menu.
- If all documents are correct, your restaurant will be ready to accept orders within 24 hours.
- If any document is rejected, the go-live process will be delayed until you resubmit the correct documents.
The one-time onboarding fee covers administrative, operational, and technical services, including document verification, menu digitization, quality checks, training on using the Zomato platform, and query resolutions.
This fee will be deducted from your statement of accounts only after your restaurant goes live on Zomato and starts receiving online orders.
The Zomato team is here to assist you.
You can reach us in two ways:
- Call our support helpline at +91-97-38-38-38-38 between 10 AM - 7 PM for immediate assistance.
- Email us at merchantonboarding@zomato.com, and we’ll resolve your query within 6 hours.
Zomato charges a commission for services such as order placement, catalog hosting, demand generation, marketing, logistics, tech infrastructure, and customer support.
The commission rates vary based on the city and the restaurant, depending on factors like location and cuisine. You can view your specific commission rate when you accept the online ordering contract.
Newly registered restaurants on Zomato receive weekly payouts every Wednesday for transactions made from Monday to Sunday of the previous week. If you prefer daily payouts, you can request them through the Help Centre on the partner app once your restaurant is live for online ordering.